Verhagen.com

Business, Marketing & Technology

PUBLICATION OVERVIEW

Nelson, E.C., Verhagen, T., and Noordzij, M.L., Health empowerment through activity trackers: An empirical smart wristband study, Computers in Human Behaviour, 2016, 62, 364-374.

Verhagen, T., Swen, E., Feldberg, F., and Merikivi, J., Benefitting from virtual customer environments: An empirical study of customer engagement, 2015, 48, 340-357.

Verhagen, T., Van den Hooff, & Meents, S., Toward a better use of the semantic differential in IS Research: An integrative framework of suggested action, Journal of the Association for Information systems, 2015,16 (2), Article 1.

Verhagen, T., Vonkeman, C., Feldberg, F. & Verhagen, P. Present it like it is here: Creating local presence to improve online product experiences, Computers in Human Behavior, 2014, 39, 270-280.

Verhagen, T., Van Nes, J., Feldberg, J. & Van Dolen, W. Virtual customer service agents: Using social presence and personalization to shape online service encounters, Journal of Computer-Mediated Communication, 2014, 19(3), 529-545.

Mantymaki, M., Merikivi, J., Verhagen, T., Feldberg, F., & Rajala, R. Does a contextualised theory of planned behaviour explain why teenagers stay in virtual worlds? International Journal of Information Management, 2014, 34, 567-576.

Merikivi, J., Verhagen, T. & Feldberg, F. Having belief(s) in social virtual worlds: A decomposed approach, New Media & Society, 2013, 15, 1168-1188.

Van den Hooff, B., Vermeulen, T., Feldberg, F. & Verhagen, T., Mind the gap: Importance-performance gaps as determinants of user satisfaction with information systems, Proceedings of the 21st European Conference on Information Systems, 2013, June 5-8, Utrecht.

Verhagen, T., Nauta, A. & Feldberg, F. Negative online word-of-mouth: Behavioral indicator or emotional release?, Computers in Human Behavior, 2013, 29(4), 1430-1440.

Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J, Understanding Users’ Motivations to Engage in Virtual Worlds: A Multipurpose Model and Empirical Testing. Computers in Human Behavior, 2012, 28, 484-495.

Verhagen, T. & Van Dolen, W. The influence of online store beliefs on consumer impulse buying: A model and empirical application, Information & Management, 2011, 48, 320-327.

Verhagen, T., Feldberg, F., Van den Hoof, B, Meents, S. & Merikivi, J., Satisfaction with virtual worlds: An integrated model of experiential value, Information & Management, 2011, 48(6), 201-207.

Verhagen, T., Boter, J. & Adelaar, T., The effect of product type on consumers’ preference for website content elements: an empirical study, Journal of Computer-Mediated Communication, 2010, 16, 139-170.

Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Information & Management, 2009, 46, 77-82.

Verhagen, T., Feldberg, F., Van den Hooff, B. & Meents, S., Understanding virtual world usage: a multipurpose model and empirical testing, Proceedings of the 17th European Conference on Information Systems, Verona, June 7-10.

Meents, S. & Verhagen, T., Investigating the impact of C2C electronic marketplace quality on trust, Serie Research Memoranda VU, 2008, 8, pp. 69.

Verhagen, T. & Meents, S., A framework for developing semantic differentials in IS Research: Assessing the meaning of electronic marketplace quality, Serie Research Memoranda VU, 2007, 16, pp. 65

Verhagen, T. & Dukers, J., Falende online dienstverlening: waarom kijkers niet kopen, Tijdschrift voor Marketing, 2007, juni, p. 54-55.

Verhagen, T. & Van Dolen, W., Explaining online purchase intentions: a multi-channel store image perspective, Serie Research Memoranda, 2007, 8, pp. 28.

Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, European Journal of Information Systems, 2006, 15, 542-555.

Verhagen, T. & Huisman, J., Self-service in de webwinkel: is meer altijd beter?, InforMAAtie, November, 2006, 3, p. 20-23.

Verhagen, T., Meents, S. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Serie Research Memoranda 2006, 1, pp.38.

Verhagen, T., Meents, S. & Tan, Y-H., The role of electronic marketplace quality in building online trust, Proceedings of the 18th Bled eConference, June 2005, Bled, Slovenia.

Verhagen, T. & Broere, F., Een effectief ingerichte webwinkel: het koopproces central, Tijdschrift voor de Marketing, 2005, September, p.28-30.

Verhagen, T. & Boter, J., The importance of website content in online purchasing across different types of products, Serie Research Memoranda, 2005-10, pp.28

Van der Heijden, H. & Verhagen, T., Online store image: conceptual foundations and empirical measurement, Information and Management, vol. 41, no. 5, pp. 609-617, May 2004.

Meents, S., Tan, Y-H. & Verhagen, T., Distinguishing different types of initial trust in online C2C auction markets, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.

Verhagen, T., Tan, Y-H. & Meents, S., An empirical exploration of trust and risk associated with purchasing at electronic marketplaces, Proceedings of the 17th Bled eCommerce Conference, June 2004, Bled, Slovenia.

Verhagen, T. & Tan, Y-H., Perceived risk and trust associated with purchasing at electronic marketplaces, Proceedings of the 12th European Conference on Information Systems (ECIS), June 2004, Turku, Finland.

Verhagen, T & Creemers, M., De weg naar website effectiviteit, Avenir Economisch Bulletin, December 2004, pp 30-31 & 36-37.

Van der Heijden, H., Verhagen, T. & Creemers, M., Understanding online purchase intentions: contributions from technology and trust perspectives, European Journal of Information Systems, 2003, 12, pp. 41-48. Nominated as the 3rd most highly cited paper in EJIS in the period 1990-2010.

Meents, S., Tan, Y-H. & Verhagen, T., Distinghuishing different types of trust in online B2B marketplaces, 10th Research Symposium on Emerging Electronic Markets (RSEEM), September 2003, Bremen.

Verhagen, T., Effectieve online marketing: website content als instrument en taal, Tijdschrift voor de Marketing, December 2003.

Verhagen, T., Tan, Y-H. & Meents, S., Perceived risk and trust associated with purchasing at Electronic Marketplaces, EIASM second workshop on trust within and between organizations, 23-24 October 2003, Amsterdam.

Verhagen, T., Towards Understanding Online Purchase Behavior, Doctoral Dissertation, September 2003, Tinbergen Institute Research Series, Vrije Universiteit Amsterdam, ISBN: 9 5170 721 5.

Verhagen, T., van den Ham, E. & Creemers, M.R., Functional online store attributes: towards a classification of CDSS content, Serie Research Memoranda VU, July 2003.

Heijden, H. van der & T. Verhagen, Measuring and assessing online store image: a study of two online bookshops in the benelux, Proceedings of the 35 Hawaiian International Conference on System Sciences (HICSS), January 2002, Nominated for Best Paper Award.

Verhagen, T. & Creemers, M., Inrichting online winkels laat veel te wensen over, Automatisering Gids, 2002, no. 23, 7 juni.

Verhagen, T., Vries, W. de & van den Ham, E., Succesvol online verkopen vereist inzicht in de ondersteuning van het aankoopproces, Holland Management Review, 2002, no. 81, jan-feb, pp. 38-49.

Verhagen, T., Noteberg, A. & Adelaar, T. (eds), Multidisciplinary Perspectives on Electronic Commerce:

Facing New Realities, Proceedings of the 4th Edispuut Conference: Multidisciplinary Perspectives on Electronic Commerce: Facing New Realities, October 2001. ISBN: 90-9015510-4.

Bakker, I., Verhagen, T. & van den Ham, E., Hoe verleid je een financiële klant online?, VVP Weekblad voor financiële dienstverleners, 2001, nr 31/32, 8 augustus.

Heijden, H.v.d., Verhagen, T. & Creemers, M. Predicting online purchase behaviour: replications and tests of competing models, Proceedings of the 34 Hawaiian International Conference on System Sciences (HICSS), January 2001, Best Paper Award Nominee.

Heijden, H. van der, Verhagen, T. & Creemers, M., Predicting Online Purchase Behavior: Replications and Tests of Competing Models, Serie Research Memoranda VU, June 2000.

Heng, M.S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Electronic Commerce, Fourth Pacific Asia Conference on Information Systems (PACIS), Hong-Kong, June 2000.

Heng, S.H., Creemers, M. & Verhagen, T., Some Prerequisites for Ecommerce, Serie Research Memoranda VU, January 2000.

Verhagen, T., Towards an Internet Generation Pre-Transaction Model, Serie Research Memoranda VU, July 1999.